- Install, configure, and maintain network infrastructure, including switches, access points and firewalls with direction from management
- Respond to event tickets to investigate Level 1 issues with network hardware
- Ensure network security by implementing and enforcing security policies and procedures
- Assist with the creation and maintenance of network documentation and diagrams
- Provide technical support to Operations and Delivery teams experiencing network issues
- Collaborate with other IT team members to resolve any IT problems and work on IT projects
Required Skills and Experience:
- Knowledge of networking technologies and protocols, such as TCP/IP and DHCP, as well as a deep understanding of the OSI model and how each functions.
- Experience with common networking tools, such as Wireshark and Ping
- Proficiency in Linux and/or Windows operating systems
- Excellent problem-solving and communication skills
- Valid Driver's license and vehicle, able to travel within the DFW area
Nice to Have’s:
- Bachelor's degree in computer science or a related field
- 1-2 years of experience in a similar role
- Experience with Juniper Networks products