Interfacing with internal and external stakeholders to determine business, functional and technology requirements that support organizational business goals, documenting those requirements, and working with Product Owners, Developers, Project Managers, and QA Analysts to deliver business technology solutions including:
Translate business needs into solutions that interoperate, create efficiencies, provide the highest level of customer experience and drive improved utilization of self-service/automation by internal and/or external users.
Analysis and recommendation of innovative solutions to improve efficiency and quality of process, increase productivity, availability and performance to aide in long term strategic and operational goals.
Documentation of requirements, test case oversight and change management procedures from a business owner perspective for existing mission critical systems & applications ensuring change meets (or exceeds) business objectives.
Collaborate with the Product Owner, Stakeholders and Delivery Team(s) to gather functional and non-functional requirements.
Facilitate sessions with all relevant stakeholders to drive clarity and agreement on requirements
Oversight of the design of applications and the mapping of functional business requirements into technical requirements/agile stories.
Transition of services and oversight of application migration when appropriate, including documentation, communication, and approvals with all relevant units and business owners
Responsible for the overall planning, execution and success of assigned projects.
Incorporation of architecture and security requirements.