Tagcor

Admin

Should be able to configure and troubleshoot issues related to CISCO Nexus switches.
Should be able to configure and troubleshoot issues related to CISCO Viptela SD WAN.
Should be able to configure and troubleshoot issues related to CISCO Branch Switches.
Should be able to configure and troubleshoot issues related to CISCO Legacy Wireless and Meraki wireless.
Should be able to configure and troubleshoot issues related to Aruba Wireless.
Should be able to configure and troubleshoot Palo Alto and ASA firewall.
Should be able to troubleshoot OSPF and BGP routing issues.
Should be able to Site to Site and end user VPN Issue.
Should perform firmware/IOS upgrade for the supported devices.
hould suggest and implement the best practices that improve customer experience.
Should provide service improvement plans and implement them successfully.
Should join daily calls and provide updates to SDM on open issues and incidents.
Should prepare and present data in weekly and monthly customer review calls.
Join P1/P2 bridge calls, provide the fix for the issues with SLA and demonstrate the expertise level on the technology.
Should join in design level discussions with customer and provide suggestions based on technology and environment knowledge.
Self-driven with the ability to manage workload without direct supervision.
Good understanding of Incident, Asset, Problem and Change Management (ITIL).