The role will involve support of ForeScout CounterAct implementation as part the CCS program and our security operations.
Normal tasks will include (but not limited to); maintaining and upgrading Forescout appliances, troubleshooting quarantined VLANs, expanding Forescout capabilities, and security stack integration.
The Engineer will be required to understand the complete lifecycle of the processes, methodologies and execution of best practices to deploy, optimize and troubleshoot the Forescout NAC portfolio of products.
Maintain and support Forescout appliances
Troubleshoot various types of issues with the Forescout platforms (authentication, 802.1x, quarantine VLANs, network reachability, logging, etc.).
Develop and maintain enforcement and compliance dashboards.
Prepare and maintain appropriate standard operational procedures (SOPs) and supporting documentation.
Submit and respond to tickets using a central ticketing system such as ServiceNow.