- Support of projects that will include process improvement initiatives and new process / application creation
- Directly interacting with ServiceNow platform users
- Interacting with ServiceNow development resources and offshore resources also (who work Us time shift)
- Developing innovative approaches utilizing ServiceNow
Preferred Qualifications / Assets:
- Experience with ServiceNow Agile Management
- Experience with ServiceNow Custom applications
- Experience with support telecom and mobility.
- Experience with process improvement ServiceNow.
- Willing to learn in a fast-growing environment.
- Excellent team player.
- Experience with ServiceNow access management.
- Experience with ServiceNow identity management.
Required Qualifications:
- 3+ years’ experience with ServiceNow configuration
- Undergraduate degree or equivalent work experience
- Healthcare industry experience is a plus
- Familiarity with ServiceNow development
- Proficient with ServiceNow reporting
- 3+ years of experience gathering and documenting requirements from Client / Business