Operational Support: Manage routers, switches, and firewalls to ensure security, performance, capacity, and availability of services.
Network Configuration and Maintenance: Configure and maintain secure network infrastructure in accordance with security standards and best practices.
Network Architecture: Provide network architecture support, including infrastructure assessments, creation of logical and conceptual network diagrams, monitoring, analysis, problem resolution, and changes.
Network Security: Manage networks and systems to prevent unauthorized access while ensuring efficient transmission. Perform log management and monitoring.
Firewall Management: Plan, schedule, and implement access through firewalls in line with security standards and best practices.
Incident/Change Management: Adhere to defined incident/change management processes.
Collaboration: Communicate regularly with other technical teams and business owners.
Customer Support: Work with customers to develop testing and implementation schedules as needed.
Documentation: Maintain and update technical documentation of the environment.