• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 14th Oct 2024

·       Configure and install various network devices and services (e.g., Firewall, Load balancer, IPAM, NAC, ACS, AAA )

·       Configuration and troubleshooting of highly complex technical problems related to Network firewall – Palo Alto, Cisco ASA, Load balancer- F5 (LTM, APM, GTM) is a must.

·       Able to configure and troubleshoot issues related to DNS/DHCP, NAC, AAA, ISE

·       Good working knowledge of cloud technologies- Azure, AWS, F5 WAF, Squid proxy

·       Good working knowledge of routing protocols

·       Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

·       Monitor performance and ensure system availability and reliability

·       Monitor system resource utilization, trending, and capacity planning

·       Provide Level-2/3 support and troubleshooting to resolve issues

·       Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

·       Select and implement security tools, policies, and procedures in conjunction with the company’s security team

·       Liaise with vendors and other IT personnel for problem resolution

·       Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others

·       Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies

·       Manage support cases to enable fast resolution that exceeds our customers’ expectations

·       Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes

·       Using the central document repository, to ensure knowledge sharing across the team and enable best practice

·       Supporting and taking ownership of ad-hoc projects

·       Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings