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UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 14th Oct 2024
ICI Business Admin - Represents business
Liaison between the Business (Product Manager, Leads) and the project team
Leads the implementation partner relationship,
Leads business requirements,
Leads UAT phase, coordinates UAT approval,
Leads Hypercare and Transition to Production,
Owns Icertis Software Product relationship and roadmap monitoring
Collaborates with Product Manager (PdM):
Business roadmap development and ICI user licensing
Product SME and ICI “Business Admin”
ICI enhancement backlog prioritization
Facilitates demos and training
Leads resolutions for product end user challenges
Define new or enhanced Product requirements
Defines Personas
Is that "Voice of the Customer"
Support Corporate Solutions Pod Work:
Liaison between the Corp Solutions scrum team (or pod) and the Business (Product Manager, Project Business Leads)
Ensure user stories are ready, Story acceptance
Backlog grooming, Release tracking
Close collaboration with dev team
Deliverables:
Business process and flow (as-is and to-be business process),
UAT plan (etc.), UAT Test Results Report,
Hypercare Support Plan,
Governance Model and Production Support Plan
Additional Skills required:
Icertis certification