Creating system imaging, cloning, and recovery across multiple devices.
Develop, maintain, and troubleshoot ActionScript-based applications to enhance automation processes.
Collaborate with vendors to deploy and update software images efficiently.
Optimize and automate the creation of system images for various hardware platforms.
Provide technical support for image-based deployments and script issues.
Testing of new devices that are being onboarded to the store environment like scan guns and printers
Backup and restore process for store workstations
Maintenance and reporting of store workstations
Work with L3 support on store tickets
Develop and support server and client-side programs and methodologies that launch in store workstations
Work with Dell on all new the new model workstation CFI process as well as being a contact point for all future CFI or workstation related issues in regard to the image, hard drive, problem warranty replacement systems, supply chain.
Work with networking team to resolve network issues in store or for adding new workstation in store