• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 25th Oct 2024

• Design software and business processes, including process modeling and user story grooming, in industrial verticals including the heavy platforms Cloud foundry and Kubernetes.
• Interpret business requirements and create capabilities in Jira Align, breaking them into features and functional/technical user stories in Jira.
• Refine the functional and technical user stories with the offshore and onshore Devops including the review of the test cases with SDETs and Manual testing team.
• Partner with multiple businesses enterprise-wide, MTS, and various stakeholders to define the current customer experience, identify areas of improvement, and use the inputs to create and drive product vision and Roadmap.
• Design and develop integration scripts and procedures using Enterprise Application Integration (EAI) tools and integrate with backend services.
• Define and resolve impediments in the Kubernetes platform impacting the customers, including the internal Gen 3 to Gen 4 migrations and the various component upgrades.
• Telecommuting is permitted, but applicants must live within a reasonable commuting distance.

Knowledge, Skills, and Abilities:

· Designing and building the Customer Journey for application or Kubernetes platform team using Grafana Dashboards;

· Utilizing Microsoft Visio and Jira Align to develop solutions for migrating customers from Amdoc’s Billing system to the Ericsson’s Billing system without any impact to the customers;

· Converting high level business requirements into features/user stories using Agile tools, Jira, and Jira Align;

· Collaborating with business teams/customer teams to identify the pain points in the customer journey, and work on providing resolutions by creating and driving the vision and roadmap using Roadmunk

· Verifying and validating data in the Facility Pricing tool to assess customer risk, collateral, profitability, and fees through SQL Queries using Oracle SQL Developer tool.