• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 26th Oct 2024

•             Experience in IT solution architecture and understanding of enterprise architecture.

•             Good understanding of ServiceNow platform and capabilities.

•             Strong understanding of ITIL processes.

•             Strong proficiency with scripting in the ServiceNow platform using JavaScript: Business Rules, Script Includes, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly and other ServiceNow supported technologies.

•             Must have ITSM hands on experience.

•             Exceptional problem-solving capability and ability to think strategically.

•             Able to design and implement the Service Management solutions.

•             Good understanding of ServiceNow tool best practices.

•             Expert knowledge of the ServiceNow CMDB, and Common Services Data Model, Asset management.

•             Strong experience in customer facing Service Catalog items.

•             Good to have proficiency in SPM, IRM Capabilities.

•             Experience in SOAP, REST API integrations.

•             Proven consulting experience as a key technical resource leading the development of ITSM, SPM solutions in client environments.

•             Good to have ServiceNow SPM Products; PPM, Demand Management, Resource Management, Timecard Management, Agile, SAFe, APM, Financial Management.

•             Knowledge of industry and domain frameworks leveraged for ITSM, SPM, ITAM, IRM.

•             Experience with key technologies relevant to ServiceNow integration solutions including Web Services, LDAP, JDBC, ODBC, SOAP, REST, SCP, FTPS .etc. and security gateways.

•             Ability to listen, interpret, strategize and consult on complex business processes and technical concepts.

•             Demonstrated ability to influence and consult with clients, translating technical strategies to business outcomes and business outcomes to technical strategies.

•             Excellent interpersonal skills, customer centric attitude, and situational awareness

•             Outstanding verbal, written and presentation skills.

•             Strong ownership, accountability, and attention to detail in all work efforts

•             Superior maturity, professionalism, and judgment; ability to excel with minimum supervision.

•             Experience with SDLC processes implementing in a variety of project methodologies: waterfall, iterative, SAFe, Agile/Scrum

•             Identify process Improvement opportunities through Gen AI, RPA, Ui Path.