Organizationally savvy - comfortable, experienced, and accomplished at working with business executives, and able to push back in a professional and diplomatic manner
Ability to communicate, influence, and persuade — both business and IT leaders, as well as peers
Uses the language of business leaders and joins the conversation that's taking place
Knowledge of existing, new, and emerging Salesforce technologies and ability to practically apply them to new business designs and business models to achieve targeted business outcomes
Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of projects
Strong anticipatory, statistical, and information analysis skills (a plus)
Ability to adapt to rapidly changing technologies and see how they can support business needs
Ability to establish and maintain a high level of customer trust and confidence
Ability to analyze Salesforce project and product needs and determine resources needed to meet objectives and solve problems
Understand business process management, workflow, and integration methods and tools
Trusted and respected as a thought leader who can influence and persuade business and IT leaders
Highly collaborative and supportive of business and of its ideals and strategies
Remains unbiased — specific technology-and vendor-neutral — more interested in results than personal preferences
Displays intellectual curiosity and integrity, while respecting freedom and responsibility
Motivated by long-term results and achieving targeted business outcomes
Highly innovative with an aptitude for foresight, design, and systems thinking
Ability to challenge conventional wisdom regarding Salesforce technology refreshes and hype
Ability to drive business culture and technology change in a dynamic environment
Strong leadership and negotiation skills with business and technical groups
Excellent verbal and written communication skills
Strong consultative skills at a cross-functional level
Knowledgeable of project management and organization skills
Demonstrated ability to build consensus among many stakeholders
Comfortable with ambiguity and willing to take principled bets on new technology
Knowledge of architectural design frameworks, integration frameworks, and patterns
Direct responsibility in one or more of the following areas: business transformation and optimization, strategic planning, and business relationship management
Experience facilitating multi-disciplined, high-performance cross-functional teams
Experience developing and monitoring the delivery of efficient and effective solutions to diverse and complex business problems
Experience building strategic technology plans and roadmaps
Experience designing, integrating, and managing complex solutions
Experience with the Salesforce ecosystem, and App Exchange offerings
Bachelor's degree in business, computer science, or related discipline, or equivalent and extensive related project experience
Five or more years of business or IT experience with direct responsibility for strategy formulation and/or translation, business analytics, and program management
Experience with cloud deployment, technical and security architecture, virtualization, software design, software development, networking, Agile development, SCRUM, application lifecycle management, open source programming languages .Net/C#, Informatica, Sales/Service Cloud, or Financial Service Cloud, Marketing Cloud, and Salesforce's Lightning Component Framework (formerly force.com), APEX, VisualForce, HTML, XML, JavaScript, CSS, AJAX, SOQL, and Soap, Rest, Platform Events, Streaming APIs, technical solution architecture, GIT, TFS or equivalent
Deep understanding of Salesforce architecture, processes, products, and best practice