NPI support- New Product Introduction Support team.—Previous production support experience—Knowledge acquisition process—Knowledge transfer process—Incident handling process.
Ability to read programs written in high level programming languagesPeople Management -
Ability to work with other cross functional teams, Within teams across functions, IS&T etc? Aligning and keeping stakeholders informed
Able to steer conversations to achieve a common goalAnalytical ability - (Ability to Cut thru ambiguity)
Hashing out problems
Ability to think through the problem and potential falloutProgram management skills
Strong program management skills with an ability to Drive , Manage programs, Communicate, Access risk, Escalate risks if needed , Bring programs to a logical closureCommunication and presentation skills
Strong keynote skills are a mustHave prior experience in either Support or SAPWorked in a business domain