Required Skills

Salesforce Business Systems Analyst

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 26th Nov 2024

JOB DETAIL

1.    Requirements Gathering & Analysis: Work closely with business stakeholders to gather, analyze, and document business requirements related to Salesforce solutions. Ensure alignment with business goals and identify opportunities for process improvements.
2.    Salesforce Configuration & Customization: Assist in the configuration of Salesforce (Sales Cloud, Service Cloud, etc.) to meet business needs. Customize Salesforce objects, fields, workflows, process builders, and reports to enhance the platform’s functionality.
3.    Data Integration & Management: Manage the integration of data between Salesforce and other business systems. Ensure the accuracy, integrity, and consistency of data across platforms.
4.    Data Analytics & Reporting: Leverage data from Salesforce and other systems to develop reports and dashboards that provide actionable insights. Work with business users to create customized analytics solutions that align with their KPIs and strategic goals.
5.    Business Process Optimization: Evaluate existing processes and identify areas for improvement using Salesforce capabilities and data-driven solutions. Streamline workflows and increase efficiency by leveraging Salesforce’s automation tools, including Process Builder and Flows.
6.    System Testing & Quality Assurance: Participate in user acceptance testing (UAT) and support testing efforts to ensure that solutions meet business requirements and function as expected. Document test plans, cases, and results.
7.    Training & Support: Provide end-user training and documentation for Salesforce users, with a focus on effective use of the system and data analytics tools. Offer ongoing support and troubleshoot any system issues.
8.    Collaboration with Technical Teams: Work closely with Salesforce developers, system administrators, and other technical teams to ensure seamless implementation and integration of Salesforce solutions.
9.    Continuous Improvement: Stay up to date with the latest Salesforce features and industry best practices. Recommend system improvements and new features to ensure that the platform evolves with the organization’s needs.
 

Company Information