• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 27th Nov 2024

- Collaborate with cross-functional teams to design, implement, and optimize
ServiceNow solutions for incident management, problem management, change
management, and service catalog management.
- Develop and execute strategies for improving service delivery through automation,
self-service, and analytics.
- Provide technical leadership and mentorship to junior members of the team.
- Participate in architecture reviews and ensure compliance with ITIL best practices.
- Collaborate with other architects and engineers to define and document technical
standards and guidelines.

**Job Requirements :**
- Expertise in ServiceNow ITSM, CMDB, Snow, ITIL, Incident Management, Service
Management, Servicenow Discovery, ITOM.
- Strong experience with ServiceNow ITSM module configuration and customization.
- Familiarity with ServiceNow Discovery module and its integration with other modules.
- Knowledge of ServiceNow CMDB module and its relationship with other modules.
- Understanding of ITIL processes such as incident management, problem
management, change management, and service catalog management.
- Bachelor's degree in Computer Science or related field preferred but not required.