US Citizen

Green Card

EAD (OPT/CPT/GC/H4)

H1B Work Permit

Corp-Corp

W2-Permanent

W2-Contract

Contract to Hire

Consulting/Contract

UG :- - Not Required

PG :- - Not Required

No of position :- ( 1 )

Post :- 27th Nov 2024

Configuration Management & Customization

Customize the Salesforce platform to meet the organization's unique needs

Configure fields, objects, flows, and automation rules

Create and manage reports and dashboards

Assist with data migration and integrity

Ongoing Support

Helping address issues or bugs identified post-release and implementing enhancements as needed

Troubleshooting, answering queries, and providing guidance post-releases
Plan for ongoing maintenance of the platform, including updates, patches, and performance monitoring

Monitoring of system automations and integrations

Compliance & Security

Control access to sensitive data through profiles, roles, and permission sets
Implement and enforce security measures to protect sensitive data and ensure data privacy

Collaborate with the company's IT security team to address any regulatory requirements
Stay informed about security updates and best practices

Documentation

Document system configurations, processes, and customizations

Maintain an up-to-date knowledge base for users and administrators

Provide clear documentation for any changes made to the system

Collaboration

Work closely with stakeholders (CDG) to understand their requirements

Communicate effectively with cross-functional teams

Act as a bridge between business needs and technical solutions

User Training

Creation of training modules covering key features and functionalities of Salesforce

User guides and documentation to help users navigate and utilize Salesforce effectively

Materials for workshops and training sessions, including presentations, hands-on exercises, Q&A

Release Documentation support

Feature enhancements, bug fixes, and changes implemented in each release

Analysis of user feedback gathered during each release cycle, with recommendations for improvements

Plan for iterating on Salesforce configuration based on user feedback and program requirements

Continuous Learning

Keep up-to-date with Salesforce releases, Utility Cloud updates, and industry trends

Earn relevant certifications, such as the Salesforce Certified Administrator and any specialized certifications related to Utility Cloud or other Salesforce products.