Tagcor

Salesforce Administrator

4+ years of experience in Salesforce
Agile methodology, business analysis and user story development
Salesforce Fundamentals:
Strong understanding of Salesforce CRM concepts and the Salesforce platform.
Proficiency in Salesforce configuration tasks such as creating fields, objects, page layouts, flows, validation rules, reports, and dashboards.
Knowledge of user management, including roles, profiles, permissions, and security settings.
Experience with data management and migration tools like Data Loader, workbench and Import Wizard.
Ability to create meaningful reports and dashboards that provide insights into utility operations and customer behavior.
Experience deploying with change sets
Communication and Training:
Strong communication skills to work with stakeholders, gather requirements and generate project artifacts
Ability to provide training and support to users in Salesforce.
Project Management:
Experience managing projects, including upgrades, customizations, and new feature rollouts for Salesforce
Problem-Solving:
Ability to troubleshoot issues that arise within Salesforce, providing support and solutions to users.