Test Planning and Execution: Develop, document, and execute manual and automated test cases for Dynamics 365 applications, covering functional, integration, performance, and regression testing
Requirements Analysis: Review functional and technical specifications to ensure a thorough understanding of requirements and design comprehensive test scenarios
Defect Management: Identify, track, and document defects using issue-tracking systems (e.g., Jira, Azure DevOps), and collaborate with developers and stakeholders to resolve issues
Test Automation: Develop and maintain automated test scripts to improve testing efficiency, where applicable
Cross-functional Collaboration: Work closely with Dynamics 365 developers, business analysts, and project managers to clarify requirements and provide feedback throughout the development lifecycle
Test Documentation: Maintain clear and concise test documentation, including test cases, test plans, and test reports, ensuring thorough traceability
Continuous Improvement: Contribute to the improvement of QA processes, methodologies, and tools within the organization, especially for Dynamics 365 implementations
UAT Support: Assist in User Acceptance Testing (UAT), ensuring all user requirements are met and the system performs as expected in real-world scenarios
Performance and Load Testing: Collaborate with the performance testing team to assess system performance, scalability, and stress testing for high-traffic scenarios
End-User Focus: Ensure a focus on the end-user experience through usability testing and validation against client expectations