• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 13th Dec 2024

Effectively manage troubleshooting and recovery of complex production incidents, ranging from low to critical impacts
Drive incident resolution through a systematic problem solving approach, coupled with a strong sense of ownership and drive
Actively participate in teams’ Agile stories (project work) to streamline and enhance day to day operations of the team  
Create, manage and utilize appropriate technical procedural documentation (run books)
Proactively monitor all of the applications and infrastructure behind Capital One’s external and internal customer facing services including their availability, latency, performance, and capacity
Influence resiliency and scalability in production environments in Amazon Web Services (AWS)
Identify opportunities and develop proactive automated monitoring and alerting solutions by utilizing available tools (Splunk, DataDog, etc.)
Assist with conducting Root Cause Analysis (RCA) on critical production outages, develop and implement mitigation strategies
Utilize production support expertise to influence and support new designs, architectures, standards and methods maintaining stability and availability for large-scale distributed systems
Proactively identify and implement opportunities for automation of routine maintenance tasks, data gathering and resolution of common issues
Continuously seek to develop new skills and technical expertise, as well as proactively share knowledge with others
Basic Qualifications:
Bachelor’s Degree
At least 2 years of experience in technology production support
Preferred Qualifications:
AWS Associate level certification (Solutions Architect, SysOps Administrator, or Developer)
2+ years of experience with Linux, UNIX, python, Ruby, Go, JavaScript, or NoSQL
2+ years of experience with AWS, Azure or GCP
2+ years experience with web API services
2+ years of experience with Splunk, New Relic, or DataDog monitoring and alerts