Document and evaluate existing 'as-is' order to cash processes, anticipating requirements, and uncovering areas for improvement.
Participates in software design meetings and analyzes user needs to determine technical requirements.
Gather and documents all requirements - translating business owner needs into structured user stories that permit Coupa solution design, accurate build and effective change.
Identify and documents opportunities for process optimization, redesign, or new processes to reduce cost and improve customer satisfaction.
Create and manage a backlog of well-formed user stories (requirements) and works closely with technical architects and developers on solution design.
Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing.
Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality.
Track and ensure user stories are being developed and delivered on time, and within scope.
Serve as a liaison between stakeholders and the development team.
Deliver effective communication of your insights, user stories and plans to cross-functional team members and management.
Work closely with Test leads on an appropriate test strategy and plan, and support all testing activity.
Support in the updating, implementing, and maintaining of training documentation.
Prioritizing initiatives based on business needs and requirements.
Follow agreed Project Management governance and reporting principles.