8+ years of advanced knowledge/experience of business and process analysis functions.
Experience and skills managing data cleanups, tagging (AWS tags, potentially in ServiceNow) and begin mapping servers to applications.
Experience defining the data cleanup process, etc.
While we use/prefer SNOW, the process can be tool agnostic. This contactor should have familiarity with Inventory/Asset Management, preferably in SN.
Demonstrated effective communication and interpersonal skills.
Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
Demonstrated experience with process analysis, systems analysis, process architectures and systems analysis methodologies.
Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations, and narrative description.
Experience interviewing people to gain information for systems and processes. Demonstrated ability to work with others from diverse backgrounds
Advanced skills and methodologies associated with process and software design, modification, and implementation.
Experience in the Higher Education sector is preferred.
Experience working in Agile, Agile SCRUM, and traditional Waterfall environments