• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 18th Dec 2024

·       Work with various stakeholders, and application owners to solicit, review, analyze, define, and document overall business/technical requirements.

·       Support Applications Operations initiatives in the development of work plans, estimates, and timelines.

·       Gather and document workflow, high-level and detailed gap analysis, and sometimes business and technical requirements by guiding stakeholders through their workflow processes.

·       Maintain and manage current state and future state documentation, help build run books to operationalize current implementation.

·       Develop use case scenarios for the user acceptance testing process.

·       Work with IT Operations (Application Operations, Desktop, Server, and Network Teams) to obtain an understanding of products and the documentation requirements.

·       Document process workflows and update existing ones as needed.

·       Update and improve on existing documentation as needed and work with subject matter experts to document new processes, work instructions, knowledge base articles or other documentation.

·       Edit technical specifications and requirements to improve quality and clarity of the documentation.

·       Ensure technical information is well structured and flows well through documents.

·       Determine any duplication and/or what documents can be combined.

·       Create user documentation for a variety of systems, including how-to guides, troubleshooting procedures and instruction manual for various audience comprehension.

·       Identify business processes, and design solutions to solve business problems. The candidate will analyze business and user needs, and document specifications to meet those needs, identify data collection strategies to expand and populate various systems.

·       Develop technical solution documentation and guidelines, business requirement documents for SharePoint and M365 platform projects.

·       Create Adobe Forms based on business requirements.