• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 25th Dec 2024

Salesforce Business Analyst/Administrator

Sample Tasks

· Serve as the Scrum Master

· Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints

· Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely. Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate

· Decompose high-level business and user requirements into functional requirements specifying an appropriate level of detail suitable for use by those must base their work on the requirements

· Transform software designs and specifications into high functioning code in the appropriate language

· Identify the current- and future-state business processes; define quality attributes, external interfaces, constraints, and other nonfunctional requirements

· Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards

· Participate in requirements prioritization and facilitate the negotiation of requirements amongst multiple stakeholders

· Analyze and document business requirements and required data to deliver work products throughout the project life cycle

· Translate business requirements to System/Functional specifications (User Stories)

· Coordinate Business Validation to verify that a set of end-to-end business processes function as intended

· Work with the product manager or project sponsor to document the product’s vision and the project’s scope (roadmap)

· Participate in peer reviews and inspections of requirements documents and work products derived from those documents to ensure that the requirements were interpreted correctly

· Manage requirements traceability information and track requirements status throughout the project

· Manage changes to baselined requirements through effective application of change control processes and tools

· Propose new product features and updates

· Manage Salesforce Projects

· Provide knowledge transfer

· Set up users in the Salesforce Platform 

· Assist in the Configuration of security and access settings on the Salesforce Platform 

· Create Salesforce custom objects and create and maintain fields, page layouts, etc. 

· Manage Salesforce Sales, Service and Support applications 

· Manage Salesforce activities and collaboration 

· Manage Salesforce data 

· Build reports, dashboards, and other analytics within Salesforce 

· Create process automations within Salesforce (workflows)

· Administer Salesforce desktop and mobile apps 

· Train Salesforce users 

· Communicate with stakeholders 

· Analyze workflow problems and formulate/implement process solutions; utilizing configurable Salesforce functionality 

· Leverage Lightning components to edit Salesforce Console layout and work with business to get approval on page layouts

· Provide knowledge transfer.