Solution Design & Architecture: Lead the design and implementation of Salesforce solutions, ensuring scalability, reliability, and best practices. Provide architectural leadership for complex Salesforce projects, ensuring alignment with business goals and technical requirements.
Technical Leadership: Mentor and guide a team of Salesforce developers, administrators, and consultants. Provide hands-on technical support and troubleshooting, ensuring the successful delivery of Salesforce initiatives.
Stakeholder Engagement: Collaborate with business analysts, project managers, and other stakeholders to gather requirements, define technical specifications, and design solutions that align with business processes.
Customization & Configuration: Oversee the customization and configuration of Salesforce to meet business needs, including custom objects, workflows, Lightning components, and integration with other enterprise systems.
Integration Management: Architect and oversee the integration of Salesforce with third-party systems (ERP, HRMS, Marketing Automation, etc.), using various integration tools and methods such as REST, SOAP, and middleware platforms.
Governance & Best Practices: Establish and enforce Salesforce governance processes, including version control, release management, and code reviews. Ensure adherence to industry standards, security protocols, and Salesforce best practices.
Continuous Improvement: Identify opportunities for performance optimization, process automation, and enhancements within the Salesforce platform. Stay current on new Salesforce features and functionalities, driving adoption of new technologies.
Salesforce Deployment: Lead the deployment of Salesforce solutions, ensuring smooth transitions from development to production environments. Oversee data migration, testing, and user training.
Project Management: Manage project timelines, deliverables, and resources to ensure that Salesforce solutions are delivered on time and within budget. Provide regular status updates to stakeholders and address any risks or issues.