• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 31st Dec 2024

• Document business processes, goals, challenges and tool know-how
• Analyze business requirements related to CRM
• Solution design and capture details for business needs along with functional specs, process flows, data models
• Collaborate with interface teams for defining the Integration needs and mappings
• Develop test plans to meet the defined business needs and collaborate with end users for acceptance
• Maintain documentation for configurations, customizations, processes, maintenance etc
• Collaborate with Project Managers/stakeholders to ensure timely delivery of and escalate issues as needed

Desired Skills

• Knowledge of CRM tools
• Knowledge of Telco and implementation/usage of CRM in a telecom service provider
• Familiarity with telecom pricing models, bundles, and promotional structures.
• Excellent troubleshooting skills and attention to detail.
• Knowledge of Revenue Assurance