Research resolution of technical issues encountered during the process of development.
Full stack development using technologies such as .NET and GitHub.
Advanced Excel skills and experience with Excel Automations.
Build and Maintain software integrations utilizing APIs, screen cloning, database integrations, etc.
Mentoring, training, and coaching other developers.
Capability to understand and learn new programming languages, frameworks, and concepts.
Utilize databases such as SQL and Access for development tasks
Provide training (1-on-1, video) for developers of various organizations including new updates as needed (inclusive of defining and communicating best practices and standards)
Development of solutions to streamline processes and support the development of automations in response to business needs
User Administration: provisioning of credentials, roles, licenses, and development environment (VDIs)
Submitting tickets through ServiceNow (SNOW) requesting access to the systems, software, network resources needed by the developer in creation of their bots.
Ensure development, test, and production execution environments are online and report execution errors to developers for remediation/correction.
Perform monitored runs in development, test, and production environments to ensure that bots execute properly in all environments.
Perform code reviews to ensure that bots comply with the standards and best practices developed and communicated by the COE team.
Provide feedback to developers through code reviews for purposes of enhancing code reliability & adherence to coding standards.
Generate data, reports and statistics in support of Artificial Intelligence and Automation programs.