7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment
A solid understanding of industry best practices in Warehouse Management System; experience in mapping business processes and comparing those processes to industry best practices
Strong analytical, problem solving, and root cause analysis skills
Understanding of application development, software development lifecycle concepts
Preferred experience with Agile and Waterfall approaches
Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required)
Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries
Proficient in creating process flow charts/diagrams using MSVisio or other diagram/visualization tools