Required Skills

Integration Expert ITSM Service Catalog Development Core Platform Automation

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 17th Jan 2025

JOB DETAIL

5+ years of Integration experiences - specializes in connecting the ServiceNow platform to other systemsSupport Automation efforts in the Incident Management ProcessSupport Automation efforts in the Service Desk FunctionBuild integrations with external applicationsCollaborate with Product Owner and Customer(s) Stakeholders to:Understand timeline, effort agreements and known risksCommunicate regularly with Product OwnerUnderstand customer requirements, Business Value, and Cost of Delays of each solution/effortCollaborate with impacted Product Management to:Communicate customer solution intentDetermine customer solution forecastsGain acceptance and commitment of Features as assigned during PI PlanningUnderstand status of committed Features and Stories associatedCollaborate with Project TeamReview and document all IT and Business requirements and risks to support a solution and rolloutRemove/escalate obstacles from team members that hinder progressUnderstand support teams processes, SLO’s and requests needed to support solutionsUnderstand status of committed Features and Stories

Company Information