Required Skills

ServiceNow

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 17th Jan 2025

JOB DETAIL

  • 5+ years of Integration experiences - specializes in connecting the ServiceNow platform to other systems
  • Support Automation efforts in the Incident Management Process
  • Support Automation efforts in the Service Desk Function
  • Build integrations with external applications
  • Collaborate with Product Owner and Customer(s) Stakeholders to:Understand timeline, effort agreements and known risks
  • Communicate regularly with Product Owner
  • Understand customer requirements, Business Value, and Cost of Delays of each solution/effort
  • Collaborate with impacted Product Management to: Communicate customer solution intent Determine customer solution forecasts
  • Gain acceptance and commitment of Features as assigned during PI PlanningUnderstand status of committed Features and Stories associated
  • Collaborate with Project Team
  • Review and document all IT and Business requirements and risks to support a solution and rollout
  • Remove/escalate obstacles from team members that hinder progress
  • Understand support teams processes, SLO’s and requests needed to support solutions
  • Understand status of committed Features and Stories

Company Information