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• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 21st Jan 2025

•    Collaborate with stakeholders, including business users, IT teams, and management, to 
gather and document detailed business and functional requirements.
•    Conduct interviews, workshops, and surveys to understand business needs and processes.
•    Analyze current business processes and workflows to identify areas for improvement or 
automation.
•    Develop process models, flowcharts, and diagrams to represent business processes visually.
•    Translate business requirements into technical specifications for IT teams.
•    Create detailed documentation, including Business Requirement Documents (BRDs), 
Functional Specification Documents (FSDs), and Use Cases.
•    Work with architects and developers to design IT solutions that meet business needs.
•    Act as a liaison between business stakeholders and IT teams, ensuring clear 
communication and understanding of requirements.
•    Present findings, solutions, and project updates to stakeholders.
•    Support project management activities, including defining project scope, timelines, and 
deliverables.
•    Assist in resource planning and risk management for IT projects.
•    Develop test plans and test cases to ensure that the IT solution meets business 
requirements.
•    Coordinate and participate in User Acceptance Testing (UAT) with business users.
•    Identify and document defects, and work with developers to resolve issues.
•    Assist in the implementation of IT solutions by coordinating training sessions, creating 
user manuals, and providing support to end-users.
•    Manage change requests and ensure that changes are properly documented and 
communicated.
•    Analyze data to identify trends, generate insights, and support decision-making.
•    Create reports, dashboards, and visualizations to present data in a meaningful way.
•    Continuously evaluate business processes and IT systems to identify opportunities for 
improvement.
•    Stay updated with the latest industry trends, tools, and technologies.
•    Ensure that IT solutions comply with relevant regulations, standards, and policies.
•    Identify and mitigate potential risks associated with IT projects.
Minimum Qualifications: 
•    At least (3) years Business Analyst IT experience in working with Maryland State agencies. (i.e., designing, developing, testing, implementing and maintaining)
•    Exposure to tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.
•    Technical business analyst experiences managing several projects simultaneously. Understanding of how databases work and basic querying skills, Webservices or API works and basic.
•    Familiar with data analysis tools like SQL, Excel (advanced functions), or basic visualization tools (e.g., Power BI, Tableau).
•    Proficiency in using Excel for data analysis, Word for documentation, and PowerPoint for 
presentations.
•    Familiarity with Agile methodologies through training or certification, such as 
Certified Scrum Master (CSM).
•    Experience in managing and execution of multiple related operational requests /
projects simultaneously
•    Experience working in a matrixed environment.
•    Certification in one of the following: Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology 
•    Experience in Service Now is a plus.
•    Knowledge of State Government policies and practices.
•    Knowledge of Payment Portal implementation with FMIS Integration
Educational Requirement: Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.