Subject Matter Expert in ERP and related business applications
Utilize solid analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements
Partner with key stakeholders to develop and test solutions to complex business problems
Provide remote ERP helpdesk support to 1,000+ users across our US and International facilities
Partner with site leadership teams to simplify and improve operational business processes using industry-proven best practices
Provide leadership and training support while serving as a change agent for ERP implementations
Execute queries and scripts using TSQL and other related commands to pull data, update data, or inform on data related items
Develop user reference /training documentation prior to launch of new processes / solutions
Provide thorough and consistent work activity documentation in accordance with our Sarbanes Oxley compliance requirements