US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 1st Feb 2025
• Assists in developing standard ITconfiguration and asset management methodology
• Develop CMDB policy, processes, andknowledge base
• Conduct reporting on configuration auditsand reconciliation
• Maintains CIs to ensure CMDB accuracy andcompleteness
• Drives visibility on process adherenceand compliance improvement opportunities
• Works with other ITSM processes tounderstand new requirements and identify how Configuration management cansupport or replace
• Support and administer the tool forconfiguration and asset management, ServiceNow Discovery, and additionalapplications or modules as assigned
• Conduct discovery workshops to uncoverand consolidate disparate data sources while managing the expected businessoutcomes, use cases, the ServiceNow Common Service Data Model (CSDM), andplatform governance
• Create and document requirements forefficient process design that includes self-service options with limited manualeffort
• Manage the operational integration andcentralization of IT Asset Management processes, such as requests andprocurement, reports and dashboards, data accuracy/integrity, and extending thescope of Asset Management
• Demonstrate experience in implementingand managing ServiceNow CMDB, CSDM, Hardware and Software Asset Managementprocesses, procedures, and governance
• Draft technical process documentation