Tagcor

Technical Writer

Write and maintain how-to guides, FAQs, instructional documents, and email announcements.
Create and manage internal knowledge base articles and documentation.
Collaborate with IT and other departments to gather information and ensure accuracy of content.
Translate complex technical concepts into easy-to-understand language for non-technical audiences.
Ensure all documentation is clear, concise, and user-friendly.
Conduct reviews and updates of existing documentation to ensure it remains current and relevant.
Identify new opportunities to use documentation and communication to improve employee experiences.
Work with subject matter experts to ensure specialized topics are appropriately addressed.
Review and edit content developed by other team members to ensure consistency and quality.
Create and implement frameworks for how to approach organizational knowledge management and content creation.
Utilize content management systems to organize and publish documentation.