Tagcor

Salesforce Administrator

Provide day-to-day support and advise end users on how to use Salesforce effectively.

Assist with training internal staff on Salesforce administration and development.

Perform user set up and maintain user roles, security and profiles in Salesforce Lightning.

Monitor and report on issues, system configuration and maintenance processes.

Insert, upsert, update and delete select data using Salesforce ETL tools.

Create and maintain reports and dashboards according to user and project requirements.

Create custom objects, fields, workflow and validation rules, list views and page layouts according to project timelines.

Create declarative flows and process builders for end user needs.

Proactively gather feedback and requirements from users and identify system changes.

Attend vendor meetings and keep detailed notes on meeting discussions.

Work closely with internal project team to record and monitor adoption and usage.

Assist in the creation of organization-wide protocols for proper use of Salesforce.

Work with internal team to maintain integrations with on-site and cloud-based platforms.

Work with vendors to troubleshoot and apply new features, upgrades and patches.

Maintain system security including sharing rules, role hierarchies and field-level security.