Tagcor

Data Analyst

Collaborate with senior management, technical, and client teams to determine data requirements and implementation strategies.
Assist in database design, modification, and maintenance, including writing and coding logical and physical database descriptions.
Support the automation and maintenance of large-scale enterprise data ETL processes.
Identify process improvement opportunities and implement solutions to reduce inefficiencies.
Raise, track, and escalate IT tickets to resolve issues or implement enhancements in the Global Warranty Management System (GWM).
Maintain and update tables/data in SAP to ensure accurate warranty claim processing.
Work with the Dealer Business Center (DBC) to resolve warranty claim rejections.
Analyze reject reports and identify areas requiring updates in the Labor Information System (GMLID).
Collaborate with the Labor Time Activity Group to address labor time guide (LTG) issues.
Provide off-hours support as needed to accommodate Global Business Partners.
Perform daily data updates, system checks, and other assigned duties to sustain operational effectiveness.