3+ years' experience with training content creation, especially scenario-based cybersecurity awareness content. End-user/learner mindset or soft skills content creation experience a plus.
Proven experience in enabling technology-related services, tools, or behavior changes across a large organization of non-technical operational staff.
Expertise in designing content for diverse audiences:writing communications, deliveringtraining, and gatheringfeedback to inform continuous improvement.
Strong knowledge of Cybersecurity threats, risks, and issues, and fundamental security best practices preferred
Must be people oriented, with deep empathy, listening, and customer-focus
Excellent communication skills, with ability to reach and engage audiences and learners that may not have a security mindset
Outstanding creative writing skills
Proficiency in MS Office Suite, SharePoint, Canva (or similar design tools) preferred