US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 1st Mar 2025
* 3+ years experience
* Bachelor's degree (or equivalent professional experience) in Technology, Digital Media, Digital Business, Creative Production, E-Commerce, or relevant field desired
* Must be a systems thinker - able to connect dots across multiple workstreams
* Must be well organized and detail oriented
* Must have excellent communication skills (verbal & written)
* Must have ability to prioritize and focus - plan with agility
* Must have the ability to seamlessly execute as well as coordinate between multiple parties (collect assets, communicate timing, obtain sign-off, etc.).
* Must have the ability to problem solve and create solutions to challenges
* Must have a curious and consistently learning mindset
* Must have high competence in JIRA, MS Office applications, especially MS Excel and formulas
1. Coordinate with internal and external parties, including our clients and testing partners.
2. Document processes and requirements including non-functional business rules, technical integrations, regional variants, functional specs, data mapping, and user interface.
3. This role supports Product Owners/Managers, and the person must be well organized and able to deliver efficiently.
4. Facilitate meetings including design, requirements gathering, use case reviews, resourcing, meeting minutes, etc.
5. Coordinates project delivery by participating in requirement reviews.
6. Review new features and roadmaps to identify cross team impacts
7. Reviews ticket queues to ensure appropriate triage of tickets.
- Manages ongoing relationship with testing partners, maintain appropriate credentials for users and monitor onboarding and offboarding of partners on behalf of FordDirect product owners.
- Work with dealer specialists on inquiries and ensure that all cases are fully addressed.
- Continuously optimize tools and processes to reduce risks in over exposure of data.
- Create documentation of end-to-end processes supporting domain.