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US Citizen
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Green Card
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EAD (OPT/CPT/GC/H4)
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H1B Work Permit
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Corp-Corp
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W2-Permanent
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W2-Contract
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Contract to Hire
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UG :- - Not Required
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PG :- - Not Required
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No of position :- ( 1 )
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Post :- 4th Mar 2025
- Serve as a key member of the Operations Support team, reporting directly to a Project Manager.
- Conduct thorough impact analysis of product or operations initiatives, ensuring alignment with business objectives.
- Develop comprehensive end-to-end (E2E) process flows using the ADONIS tool.
- Gather and analyze requirements from Product, Operations, and Divisional stakeholders to create detailed System Requirement Documents (SRDs).
- Collaborate with development teams to communicate requirements and contribute to the creation of Solution Design Documents (SDDs).
- Review epics and user stories to ensure they meet business needs.
- Participate in the review of QA test cases, providing insightful feedback to enhance product quality.
- Analyze end-to-end test results and participate in functionality demos to ensure product efficacy.
- Offer valuable input to the End User Content team to aid in content development.
- Assist the training team as needed to facilitate effective knowledge transfer.
- Provide dedicated post-implementation support following each release deployment, ensuring smooth transitions and continuous improvement.