Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Requires superior teamwork skills
Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner.
Excellent analytical and problem-solving skills are essential
Must possess a personal sense of urgency
Ability to effectively multi-task and adapt to changing business priorities
Excellent time management and organizational skills are required
Excellent attention to detail
Large scale multi-site IS operations experience
PC Hardware and peripheral experience
Knowledge of Microsoft or Java productivity applications
Knowledge of browser-based technology
Understanding of operating systems such as Windows and OS X/iOS