Proficiency in data analysis tools and techniques.
Experience with business process modeling and documentation tools.
Knowledge of project management methodologies.
Proficiency with Software Development Life Cycle (SDLC) management software such as Atlassian.
Ability to work collaboratively with cross-functional teams. Ability to build relationships and develop rapport with customers.
Excellent communication and interpersonal skills. Ability to listen effectively and uncover information that may not be explicitly stated.
Ability to communicate clearly and concisely, both verbally and in writing about technical subjects to non-technical users in a way they can easily understand.
Skilled in the use Microsoft Office, Excel, Visio, PowerPoint, and SharePoint