US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 26th Mar 2025
· Lead Requirements Gathering and Analysis:
o Conduct in-depth requirements gathering sessions with stakeholders to understand business needs and translate them into clear, actionable user stories and functional specifications.
o Analyze and document complex business processes and workflows.
o Ensure requirements are aligned with Salesforce best practices and platform capabilities, specifically related to Salesforce Service Cloud, Experience Cloud, and Core Salesforce features.
o Experience in Salesforce CMS( Content update)
o Experience in Salesforce implementation projects span across different regions and global markets and languages
o Handled Data Integrations in Salesforce Implementation projects
o Experience in Agile methodology , story grooming, release, sprint backlog prioritization
· Team Mentorship:
o Assign tasks, monitor progress, and ensure timely delivery of deliverables.
o Conduct regular team meetings and provide feedback.
· Salesforce Expertise:
o Demonstrate deep understanding of Salesforce platform features, including Salesforce Service Cloud, Experience Cloud, Aura, LWC, Flows, SF CMS and Apex, Data access, limits, sharing, Data Integrations etc.
o Collaborate with developers to ensure requirements are accurately implemented.
o Stay up-to-date with the latest Salesforce releases and features.
· Documentation and Communication:
o Create and maintain comprehensive documentation, including user stories, acceptance criteria, process flows, and data models.
o Communicate effectively with stakeholders, including developers, QA engineers, and client leads.
o Provide regular status updates and reports to project management.
· Client Collaboration:
o Work closely with client leads to prioritize tasks, review tickets, and obtain approvals.
o Act as a liaison between the client and the development team.
· Process Adherence:
o Adhere to established SDLC processes, coding standards, and best practices.
o Utilize JIRA for project management and tracking.
o Work within the SLAs set by the client.