US Citizen

Green Card

EAD (OPT/CPT/GC/H4)

H1B Work Permit

Corp-Corp

W2-Permanent

W2-Contract

Contract to Hire

Consulting/Contract

UG :- - Not Required

PG :- - Not Required

No of position :- ( 1 )

Post :- 4th Apr 2025

Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by Case Management Business Technology (CMBT)

Demonstrates a thorough understanding of the end-user environment and systems and proactively seeks methods of improvement

Maintains integrity of system by reviewing data and system monitoring tools

Supports the System Management policies and procedures and adheres to departmental, industry and/or regulatory standards by enforcing and documenting system policies, procedures, and methodologies

Works directly with support, product, and vendor teams to resolve, prevent, and eliminate customer technology issues

Provides Level III support for system users and works with IT Service Desk to coordinate internal communications and communications with the end users

Designs, creates and maintains reports consistent with the business requirements.

Establishes and maintains effective working relationships with the entire project team, clinical leaders, business leaders, ITG leaders, and staff.

Interfaces with ITG to ensure standardization and compliance with best practice models, specifically as it relates to the integrity of the electronic health record and Case Management Repository.

Professional demeanor and positive attitude; customer service orientation.

Collaborates with Case Management Education Team to implement user training programs for new and existing end-users

Has working knowledge of case management functions and offers solutions to solve business issues through the use of technology solutions

Will engage in UAT, Regression, Integration, Smoke, and System testing

Assist with building automation\technical strategies and frameworks based on planned and prioritized work

Actively owns and participates in lifecycle management of assigned applications and knowledgeable of infrastructure