• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 9th Apr 2025

Design and Development:

• Design, develop, and implement ServiceNow Service Portal solutions tailored to business needs.

• Create widgets, pages, themes, and templates using JavaScript, HTML5, CSS, AngularJS, and Bootstrap.

• Customize and configure the Service Portal for multiple use cases, focusing on usability and user experience.

• Develop custom UI solutions, forms, and workflows to ensure seamless functionality across the portal.

Collaboration and Requirements Gathering:

• Collaborate with cross-functional teams, including Business Analysts, IT teams, and stakeholders, to understand business needs and deliver optimal Service Portal solutions.

• Participate in requirement-gathering sessions to translate business requirements into technical specifications.

Integration and Configuration:

• Integrate the Service Portal with other ServiceNow modules, such as ITSM, ITOM, HRSD, and CSM.

• Utilize REST APIs, SOAP, and JSON Web Services for third-party tool integration.

• Work with ServiceNow’s Glide API to implement dynamic and real-time data interactions within the portal.

Testing and Quality Assurance:

• Conduct unit testing and debugging to ensure the Service Portal solutions are error-free.

• Assist in user acceptance testing and support end users during the testing phase.

Maintenance and Optimization:

• Provide ongoing support and enhancements for the Service Portal, addressing bugs and implementing improvements.

• Monitor the performance of the Service Portal, ensuring it meets defined SLAs and user experience expectations.