Required Skills

Site Reliability Engineer

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 15th Apr 2025

JOB DETAIL

  • Support Identity Management applications for human and system account management built on the PingIdentity / ForgeRock Identity Management products.

• Maintain LDAP Directory Services products such as PingDirectory and PingDataSync

• Provide first-line support for Identity Management during large-scale outages, including post[1]mortem, pre-mortems, and problem management with data-driven strategies and a code-first approach to problem-solving.

• Prepare and execute change management activities, often automating and creating tools where necessary.

• Collaborate with partner enterprise technology teams and provide support to stakeholders and our Level 2 operations team

• Contribute to performance and training assessments of team members

• Improving the stability of Identity Management platforms by identifying and implementing an alert automation and self-healing functions where possible.

• Performance and scalability – ensure systems can scale seamlessly to handle increased load and monitor the performance of our applications and infrastructure using our service-level objectives (SLO) and service level indicators (SLI).

• Participate in on-call rotations (weekday and weekend cycles)

• Share responsibilities and knowledge across the team, engaging with our community and stakeholders to gather feedback to improve our systems.

• Address security and compliance issues, ensuring we are meeting industry standards and have implemented best practices for security and data protection with our systems.

Company Information