• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 15th Apr 2025

              • Minimum 1.5 yrs. hands on experience as deskside/Onsite support/local IT engineer

              • Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices

                 CCNA or Equivalent experience / knowledge

           • Network Support Experience (CCNA or equivalent, Routers, switches, access points, SH&E),

              • Strong Microsoft Operating System installation(Win 7 & Win10/11) and troubleshooting skills

              • Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)

              • Strong desktop support knowledge including hardware, software, and networking concepts

PC / Laptop hardware repair experience.  Ability to achieve HP Repair Certification

              • Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds

              • Basic understanding of Audio/Video equipment and conference room setup

              • User account creation for Active Directory, Exchange Mailboxes, Distribution lists

              • Remote desktop connectivity applications like SMS, Bomgar, Live Meeting, and Windows Native tools tool. Escalations

              • Troubleshoot and assist end users with mobile device setup, activations, and performance issues.

              • Handheld – Blackberry, Android & IOS support knowledge

              • Strong Customer service skills

              • Strong written and verbal communication skills

              • Good Understanding of ITIL processes

              • Hand on Experience on ITSM tools like Service Now