Salesforce Business Analyst - Techno- functional Consultant
Required Skills
Salesforce Business Analyst
Work Authorization
US Citizen
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Employment Type
Consulting/Contract
education qualification
UG :- - Not Required
PG :- - Not Required
Other Information
No of position :- ( 1 )
Post :- 22nd Apr 2025
JOB DETAIL
Collaborate with business colleagues, to diagnose and resolve technical issues.
Develop and maintain working knowledge of the systems supporting the business processes for the Sales and Customer Service Teams
Provide business analysis, support, and design options for technical solutions of defined business problems
Provides ongoing production support, including engagement with end users and collaboration with technical teams to diagnose and resolve technical issues.
Provide status updates and formal communications of work efforts as appropriate.
Complete analysis that drives understanding and actions items related to continuous improvement opportunities.
Maintain awareness of and engage as appropriate with the technologies and Business processes interact with Sales and Customer Service solutions.
Participate actively in daily standups, and all other team meetings
Assist post-production support to address production defects and align on the transition from build to run.
Handles and implements third-party integrations including troubleshooting and partnering with vendors/partners on issue resolution.
Provide analysis, assessment, and applicable documents needed to enhance page layouts, workflows, validation rules, user visibility, custom code (Visualforce or Apex), etc.; coordinate with other teams as needed
Create test strategies, conduct testing, and promote changes through our multi-tier environment
Develop and Maintain Knowledge articles for problems/user issues.
Support data load and maintenance activities as defined.
Actively contribute to continuous improvement and knowledge sharing opportunities driving improvement across the team.