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Service Now Developer

As an Application Developer for the Automation team, you will have the following responsibilities.

• Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation

• Provide software coding and customization including, but not limited to: screen tailoring, workflow

administration, report setup, data imports, integration, scripting, third party software integrations, and

custom application development

• Update and maintain a comprehensive testing protocol for Service Now instance upgrades with the

purpose of certifying all applications for use after the upgrade completes

• Design, develop, test, and deploy various Service Now product needs in banking environment within SDLC

• Own and drive enhancements to improve reliability and performance of existing solutions

• Analyzing risks, gaps in the existing environment/applications and resolve them

• Drive enhancing scalability, performance, and monitoring strategies for the existing platform

• Collaborating with clients in requirement gathering and providing multiple logical solutions

• Challenge existing solutions, processing and suggest different ways to solve problem or improve stability

• Build/improve run books for quality documentation and auditing purpose

• Effectively manage projects while maintaining a high level of attention to detail adaptable to change and

able to work independently and as part of a team