Achieve an understanding of customer environments and their use of the products.
Collaborate with cross-functional teams to integrate Salesforce with other systems.
Provide technical leadership and guidance to development teams to build, support, and iteratively deploy enterprise level software.
Provide architecture, algorithms, and designs for solutions that scale to the customer's enterprise/global requirements.
Prioritize user experience by designing intuitive interfaces, automating repetitive tasks, and ensuring that Salesforce solutions are user-friendly and efficient.
Ensure best practices are followed in Salesforce architecture, development and deployment.
Responsible for maintaining system health and Architecture runway.
Stay updated with the latest Salesforce features and innovations to enhance our CRM capabilities.