• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 1st May 2025

A DMV check will also need to be completed with the standard background check by the supplier for the candidate that is selected.

 

System Admin’s Statement of Work:

Security Vulnerabilities Patching and Application Updates and Deployments 80%

This position assists in providing technical support to Security Vulnerabilities. Patching and Application Patching and Deployments which includes the use of OIT’s incident/change order system and the following activities:

Assist in the mission and support of the Tanium application and systems.

Monitor and follow up on assigned incidents/problems/change requests

Follow up on resolved/closed tickets to ensure customer satisfaction

Provide support for hardware and software issues over the phone, in person and/or remotely

Provide resolution and assistance for operating systems for Windows Server and Linux based systems

Provide resolution and assistance for Physical and Virtual servers

Deploy new or rebuilt computers and technology equipment based on OIT and agency security and operational policies

Support software and hardware patching, updating and deployments

Assist with collaborating with Network, Application, Database and Server teams to resolve issues for assigned agencies.

Provide after-hours support for patching and updating security vulnerabilities and updates to applications

Be able to respond to urgent security incidents as they arise during business hours and outside business hours.

Receive and/or log service incidents into the ticketing system. Reassign incident tickets related to other Information Technology Groups for further support

 

IT and Customer Service Management – 10%

This position follows the established OIT Change Management (RFC) process.

Use established tools to track hardware and software assets.

Assist with informing/sharing new documentation/information with appropriate IT groups.

Assist in ensuring systems are patched and updated using Tanium in accordance with OIT policies and procedures.

The position assists with making recommendations to the compliance teams and leadership in regard to when to upgrade certain software packages, hardware driver packages and security vulnerabilities within a maintenance time schedule.

Due to the distributed environment, certain remote locations within various agencies may require onsite visits. The position assists with determining whether a particular hardware driver package or hardware firmware updates may require onsite visits to remote locations.

 

Organizational and Project Commitment – 5%

The position assists in implementing projects for OIT. This includes participating in team meetings and implementing project tasks and time tracking.

Attend and complete all internal OIT provided training and take advantage of professional development with manager approval.

Share new knowledge or skills in the form of mini training sessions with the team.

Some legacy software might not install on newer systems. The position will assist in researching compatibility mode and if feasible will install the software using the mode recommended by the OS.

 

Other Duties as Assigned – 5%

· This position may require additional duties related to technical debt. Requiring the decommissioning of servers.

 

Conditions of Employment:

Pre Employment criminal background check: OIT Standard Criminal; May require agency-specific background checks to include tax compliance, integrity interview, polygraph exam, and/or CBI, fingerprint-based criminal screens if needed.

Pre-employment physical: May require agency-specific physical exams if needed to provide support to some agencies.

Pre-employment drug testing: May require an agency-specific drug test if needed to support some agencies.

Comparative Analysis Process: is the selection process used to identify the applicant that fits the job the best from a qualified applicant pool. Applications and applicants are compared to others in the pool to identify a top group. Applicants will be notified of their status in the pool via email.

On-call Status: May be required to fulfill on-call duties as needed by position.

Driver’s License: Incumbent must possess a valid, state-issued drivers’ license, as periodic travel to various locations in the Denver metro may be required.

Travel – May require travel to locations throughout the state of Colorado.