Handle all basic administrative functions, including user account maintenance, reports & dashboards, workflows, and other routine tasks.
Review and adjust system settings for proper visibility and security.
Manage sandboxes and deployments using Gearset.
Perform administrative tasks such as user provisioning, page layouts, flows, maintenance/creation of custom objects, custom fields, validations, workflows, email templates, and data loads.
Ensure high-quality standards for projects delivered to customers.
Provide training to new and existing employees on system functionality.
Assist in duplicate and dirty data management, including cleaning up unused fields, reports, and dashboards.
Proactively gather feedback from users and manage system changes without disruption.